How can we help?

Pick your vehicle on our home page to see your exact price, choose a day and an arrival window, and you're set. Already a customer? Sign in to your account and rebook your usual in one tap.

Not necessarily. We need the vehicle reachable and unlocked (or the keys available) during your window, room to work around it, and - for most jobs - an outdoor water spigot and a power outlet within reach. If a spot has no water or power, tell us when you book.

We book arrival windows rather than exact times, and we'll text you before we're on the way. You can follow along on the day from the link in your reminder.

Heavy rain, snow, or unsafe conditions can push a job. If that happens we'll reach out and move you to the next open window at no charge.

Only after the detail is finished and you've seen it. You can keep a card on file (stored securely through Stripe - we never see your full number) or pay cash, Venmo, or Zelle on site.

Yes - there's a tip option on your "all done" page after the job, and 100% of it goes to your detailer.

Your exact price shows the moment you pick your vehicle on the home page. Heavily soiled vehicles may need an add-on; we'll always tell you the price and get your OK before doing extra work.

From your account, any time. Within 24 hours of your window a $20 late-cancel fee applies, and a no-show is $40 - see the Terms.

Tell your detailer before they leave and they'll fix it, or contact us within 48 hours and we'll come back to correct it at no charge. If you think we caused damage, let us know before we leave or within 48 hours, with photos, and we'll make it right.

It's $30/month, month to month - each month's fee comes back as credit toward your details, and every member visit includes the extras. Full details are on the Gloss Members page.

Any time from your account, or text us at (984) 208-2342. Cancelling stops future monthly charges - there's no long-term contract.

We text you about your appointments - confirmations, reminders, on-the-way, receipts. Marketing texts only go out if you opt in, and you can stop those any time by replying STOP (reply HELP for help). Message and data rates may apply.